The second-hand marketplace Shoppers Voice Frustration About Sizing Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for women's and children's garments without notifying all users about the change.
Social Media Reaction
Countless users and merchants have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches similar services.
They have suggested members to check their listings and manually change the size when needed, which has left users frustrated.
Measurement Approach Modifications
Earlier, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - such as a large size used to be a 12 but now shows as UK 16-18.
Member Accounts
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, from Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she explained.
Necessary Adjustments
A different user, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: last year, the service retracted a modification regarding delivery choices following member complaints.
